If you were to look at FMC’s Mission and Vision statements, you’ll notice a list of company values towards the bottom. We take these values very seriously, and one in particular stands out with regards to our day-to-day servicing of our customers: Integrity. At FMC, we pride ourselves on providing “Service with Integrity” at all times, to all of our customers.
What does this mean? Let’s start by looking at what integrity means:
Integrity – “the quality of being honest and having strong moral principles”
It means that when you deal with our service department, we pride ourselves on our ability to work with honesty, and provide quality workmanship and the best possible ULC-S561 compliant fire alarm monitoring, security system installation & monitoring, and 24/7/365 service available for all of your security-related needs.
It means that when you’re dealing with our customer service and sales team, you’re dealing with people who are looking out for your best interests, and providing you with a security solution – whether it is fire alarm monitoring, security monitoring, CCTV, access control or anything else – that best fits the needs of your particular facility and situation… not just a cookie-cutter system or using whatever the “flavour of the month” is.
It means that with the monitoring we provide to you, we will be honest and forthcoming with you for any alarms and their resolutions. It means that all of the systems we utilize have been thoroughly tested and vetted prior to installation in your building, ensuring that you will never be a “test” site.
We aim to provide you with the level of service that you deserve and respect. Standing behind our work – from all facets of what we do – and providing Service with Integrity is at the core of what we do.