As the monitoring industry has progressed, new standards have emerged which allow new forms of communication for alarm panels. We have outlined some of those types of communication here. As we’ve also noted previously, one of the best and most secure ways to monitor a fire alarm panel (or security system, for that matter) was through a DVACS communication line. Again, as we’ve noted before, DVACS lines are no longer a viable option for various reasons.
One of the best things about a DVACS line from a customer perspective was their convenience. While they typically took 7-10 business days for Bell Canada to install, the customer didn’t really have to do anything. The order was placed by the installing company, and the customer simply needed to allow access to the Bell Canada technician to hook up the F1/F2 subset. The monitoring company would then arrive, install their connections, connect to the subset and monitoring would become active. There was very little a customer needed to worry about.
When DVACS was beginning to be phased out, there was no direct replacement. All monitoring systems which required ULC needed to use passive forms of communication. This meant that the monitoring company would usually need to rely on the customer to provide at least form of communication – either a telephone line or an IP connection. This meant (and still means) internal coordination, and more work for the customer. While the cost from the monitoring company might be lower relative to DVACS, this also meant that if new lines or connections needed to be installed a secondary bill would be coming to the customer, and the overall costs would be higher than if DVACS were installed.
However, in the past year FMC has begun to offer a new service which is an equivalent to DVACS – active cellular. This service operates the same way that DVACS operated – a supervised cellular connection to your facility. Due to this level of supervision, FMC does NOT require a secondary form of communication (like a phone line or internet) and FMC handles all aspects of the installation, including management of the cellular service. The costs of this system are less than if you have to pay for a new phone line or internet connection, in addition to the monitoring costs.
FMC thoroughly tested this service over 18 months to ensure its viability and stability and we are confident in its ability to provide high-level, high-speed, robust monitoring. It is an ideal solution for ULC-S561 monitoring of fire alarm and sprinkler systems where phone lines may not exist on site previously, or where these lines are not to be shared. The same can be said for security alarm systems monitoring.
Contact FMC today to discuss this exciting monitoring option, and we’ll be happy to discuss this in more depth with you.