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Fire Alarm Monitoring Systems & Services

Fire Monitoring of Canada provides ULC fire alarm monitoring for fire alarm systems and fire sprinkler systems to our customers throughout Canada. What is fire alarm monitoring and fire sprinkler monitoring? Simply put, it connects your building with the local fire department, alerting them if there’s a fire in your building. You may have thought that the fire department was already connected to your building, but they’re not. Fire Codes and Building Codes require that certain classes of buildings

HOW IT WORKS: Alarm Monitoring System

Fire alarm systems are not designed to notify the fire department of a fire in your building by themselves. They are simply designed to recognize a fire in your premises and to get everyone out of the building. Fire sprinkler systems are similar, with the added ability to supress a fire. This is where fire alarm monitoring and fire sprinkler monitoring comes in.

A Fire Monitoring of Canada CFAA-certified technician installs a ULC fire alarm monitoring transmitter in your premise, and connects it to your fire alarm or sprinkler system. When connected to a fire alarm system, FMC typically monitors the following alarms, and adheres to ULC-S561 for fire alarm monitoring:

Fire Alarm: Fire Alarm signals are what is sent to our ULC monitoring station if a smoke detector, heat detector, fire pull station, or waterflow is activated in your building. On receipt of a fire alarm signal for a system which is not on test, Fire Monitoring of Canada is required to notify the fire department of a fire alarm signal within 30 seconds without verification.

Fire Trouble: Indicates an issue with the fire alarm system, or components of the fire alarm system. The ULC-S561 fire monitoring standard says that FMC has 5 minutes to notify keyholders of a trouble condition

Fire Supervisory: If your building has a sprinkler system in addition to a fire alarm system, supervisory contacts will be provided which indicated an issue with the sprinkler system – usually a low pressure problem a closed gate valve.

When connected to a fire sprinkler system directly, FMC typically monitors the following:

Waterflow: Indicates that water is flowing through the sprinkler system, and that the fire department needs to be dispatched. Just like fire alarm signals, Fire Monitoring of Canada is required to notify the fire department of a fire alarm signal within 30 seconds without verification.

Low Pressure: Indicates that the pressure in the sprinkler system has decreased to the point that it may not operate properly. FMC will dispatch keyholders within 5 minutes if this is received at our ULC monitoring station.

Gate Valve: There are the valves which allow water to pass into your sprinkler system. A closed gate valve means that your sprinkler system may not work, and we’ll dispatch keyholders within 5 minutes of receipt of one of these signals, as required by the ULC-S561 fire monitoring standard.


When the fire alarm signal is received in our monitoring station, OPEN ACCESS™ fire alarm monitoring instantly & electronically retransmits all of the needed information directly to the correct fire department. Independent research proves this technology saves up to 2 minutes in emergency response times. Every single minute is crucial, considering that fire doubles in size every minute after the first four minutes. OPEN ACCESS™ Fire alarm monitoring is completely compliant with CAN/ULC-S561 and therefore all relevant Building and Fire Codes. In areas where OPEN ACCESS™ is not available, FMC will contact the appropriate through a phone call and report this information


FMC uses ULC-approved methods of communication for the monitoring of your buildings, and this happens through the equipment we install with the fire alarm monitoring transmitter. Signals from your fire monitoring system can be sent to us through:

  • Cellular Communication
  • IP (Internet)
  • Phone Lines
  • DVACS (for legacy systems)

FMC can provide communications in both active and passive formats, meaning that the communication system can standalone, or requires a back-up. “Active” systems are supervised every 180 seconds and do not need a second form of communication, where a “Passive” system is tested once daily and some combination of phone line/cellular/IP is required. Our qualified customer service team will help you determine what fit is best for your facility.


ULC-S561 is the standard for fire alarm monitoring in Canada. It is the standard that is referenced in Building Codes and Fire Codes and governs how equipment is installed, how it communicates, how our facilities are built, how equipment is maintained and how we handle the signals we receive from your building. FMC adheres to all ULC-S561 requirements for fire alarm monitoring, and can issue ULC certificates to your site. In order to meet the ULC-S561 standard for fire alarm monitoring, all of these requirements must be met. The ULC certificate is the only physical proof that your site meets the ULC Standard for fire alarm monitoring, and if your company can’t issue a ULC certificate they are not providing ULC-level monitoring.


FMC’s trained, Canadian Fire Alarm certified technicians perform all installation, servicing and annual maintenance of the fire alarm monitoring and fire sprinkler monitoring equipment. ULC-S561 requires that annual inspections of the monitoring equipment, and bi-monthly inspections if we’re connected to a sprinkler system directly.


  • There are, on average, 300 deaths due to a fire each year
  • $500,000,000 is claimed for property damage from fires each year
  • ULC-S561 Certified monitoring for Fire Alarm & Sprinkler Systems
  • Where available, we can reduce response times by 2 full minutes by using OPEN ACCESS™ monitoring
  • Traditional “Non-Direct” Fire Alarm Monitoring in Municipalities where OPEN ACCESS™ is not available
  • FMC performs all installations, inspections and service with our own CFAA Certified Technicians
  • Monitoring via IP, Phone Line, Cellular Communications & DVACS

Testimonial & Case Study

  • "Fire Monitoring of Canada impressed us with their efficient, professional manner – an approach that not only inspired confidence, but resolved existing service issues with another alarm service provider." - Administrative Coordinator
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  • "Their monitoring & service personnel are knowledgeable, helpful and responsible." - Facilities Manager
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  • "The FMC technician was exceptionally professional in the performance of his duties. He was very organized, focused, safety minded" - Asset Manager
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