In this series, FMC will outline false alarm by-laws for alarm response in cities in areas that FMC provides service and monitoring. We will present information if you have a security alarm system (whether its for your home, commercial property or business) with security alarm monitoring, or if you have a fire alarm or sprinkler system monitored to ULC-S561. Today we will look at Alarm Response Policies in the City of Toronto.
Security Alarm System Response Policy from Toronto Police Services:
Registration Required: Yes – No Fee
Fee Per False Alarm: $130.00 (Invoiced to FMC, subject to administrative fees)
Toronto Police Services allows 4 false alarms during a 365 day period. Should a security alarm system have more than 4 false dispatches within a 365 day period, the account will be suspended for a 365 day period. During the suspension period, Toronto Police will not respond to alarms, unless from multiple zone/cross zone activation, or when an alarm has been verified from someone on site.
Alarms which have been verified (through keyholders, audio, video, or other means) will receive a higher response priority.
Fire Alarm Response Policy for Toronto Fire Services:
For false fire alarm dispatches which are deemed to be “nuisance” or “malicious” (definitions of which can be viewed here), a fee of $410.00 per truck will be applied. Typically, 3 trucks shall be dispatched.
Full details on these policies can be viewed by following these links:
Toronto Police Services Security Alarm Response Policy:
Toronto Fire Services Fire Alarm Response Policy/By-Law:
For information on how to reduce false alarms, visit this blog post.
For information on how to reduce false dispatches through Enhanced Call Verification, please refer to this blog post.
If you have any other questions, or concerns, please Contact Us.