Tech Tips: Silence DSC Maxsys 4020 Keypad from Beeping on a Trouble

In these regular posts, we’ll walk you through “How-To’s” for equipment that we service, and questions that we are regularly asked from you, our customers.

Today we’ll show you how to silence a DSC 4020 Maxsys keypad on an intermittent trouble condition. At times there may be a trouble condition on the keypad on your commercial security alarm system that is going in and out of “trouble” (example:  low battery).  This intermittent trouble will cause the keypad to beep intermittently as well that may cause inconvenience to you and the employees in your business while we coordinate a time to have a tech on site to rectify your problem.  Acknowledging the trouble to silence the keypad will require an acknowledgement after each new signal.

•  Hold down the * button until desired volume or silence
• Release the button once the desired volume or silence is found
• A message will be displayed on the keypad asking to press “1″ for bypass zones. Ignore this note and proceed with holding down the asterisk button until desired sound level, or silence is reached.
• This must be completed at each keypad on the system for where volume silence would be needed, as it is not a global command.  The keypad will sit at the last desired volume, or silence until the asterisk is pressed again.
• This tip works on most Maxsys versions, except those that are very old.

This is a great tool to temporarily silence annoying, uncontrollable beeping until service is able to attend.

This tip is applicable for the following alarm panels:

• DSC-PC4020 Maxsys
• DSC-PC4020CF Maxsys