Alarm Service Technician

You will work as part of a team to deliver top quality professional customer service

through a results driven work ethic. You will be responsible for installing, maintaining

and inspecting fire alarm monitoring and security systems.


  • Site evaluation, preparation and installation of fire alarm monitoring hardware and


  • Assess of sites for installation
  • Installation of wiring and conduit according to recognized installation guidelines
  • fire alarm panel configuration (various vendors)
  • fire alarm panel installation
  • system testing
  • assisting with site commissioning
  • Hardware maintenance
  • Troubleshooting and resolving hardware problems
  • Ordering and/or returning parts for repair
  • Configuring various vendor panels, testing and maintenance
  • Assisting with regular maintenance procedures and housekeeping duties
  • Site inspections
  • Assisting customers in resolving issues
  • Making recommendations to enhance existing systems where appropriate
  • Assisting sales team when required
  • assisting with site evaluations for estimate purposes
  • Making recommendations to customers where appropriate to improve service
  • Notifying sales where an upgrade or new sale is warranted
  • Notifying sales where appropriate of a customer related issue
  • Giving customers a high level of customer service

Typical Activities Include:

  • Installation and configuration of client hardware including resolving client connectivity


  • Installing cabling according to industry standard practices and procedures
  • Interacting with clients to address operational concerns
  • Assisting supervisor and/or other team members with preparation of reports and

documentation as required

  • Providing technical support when required
  • Preparing weekly status reports for management
  • Attending meetings when required
  • Researching new hardware and software developments
  • Keeping current with new industry developments
  • Attending trade shows and user conferences as required
  • Position Requirements:
  • Minimum: High School diploma, post secondary diploma preferred.
  • Must possess the following;
  • Be comfortable working with and troubleshooting hardware down to the component


  • Have proven industry experience
  • Be enrolled in or have CFAA and ATC1/ATC2 certification
  • Be highly organized, motivated and focused
  • Be capable of working independently
  • Be able to work well in a team
  • Be able to communicate fluently in English (written and oral)
  • Must have a valid drivers license and a clean driving record
  • Must undergo a security check

Definite Assets:


Previous telco experience

Bulldog Fire and Security is an equal opportunity employer which values diversity in the
workplace. If requested, we can provide accommodation for a disability in our
recruitment process in accordance with the Accessibility for Ontarians with Disabilities

Contact Us

To submit your resume please email with “Alarm Service Technician” in the subject line, or call 1 800 263 2534.