Rogers 3G Network Sunset – What You Need to Know for your Alarm Monitoring

Rogers Communications will shut down its 3G networks by March 31, 2025. This 3G network sunset will impact services across Canada, including fire alarm and intrusion monitoring systems that use a 3G cellular communicators to send signals to monitoring stations.
If you’re a Fire Monitoring Canada Inc. (FMC) customer with a Rogers cellular communicator, this change means you need to upgrade your system to ensure continued monitoring.
What is the 3G Network Sunset?
The 3G network sunset refers to Rogers deactivating its older networks to make way for newer, faster technologies like LTE and 5G. Once this happens, devices using 3G for communication—such as some fire alarm and intrusion monitoring systems—will no longer work properly.
Without an upgrade, your fire alarm monitoring system might fail to send alerts in an emergency, putting your property at risk.
Why You Need to Upgrade to LTE Communicators
The 3G sunset makes it essential to switch to LTE. Here’s why:
- Improved Speed and Reliability: LTE allows for faster and more reliable signal transmission.
- Long-Term Support: LTE will be supported for years to come, making it a future-proof choice.
- Enhanced Security: LTE is more secure, with stronger encryption and less interference.
How FMC is Preparing for the 3G Network Sunset
At Fire Monitoring Canada (FMC), we’re working closely with customers to ensure they aren’t negatively impacted by the 3G sunset. If your system uses a 3G cellular communicator, you’ll need to upgrade to an LTE communicator before March, 2025.
FMC is contacting all affected customers to schedule these upgrades, ensuring a smooth transition. Our technicians will install the new LTE communicators with minimal disruption to your business, so you can keep your property safe without any service interruptions.
The Risks of Not Upgrading
If you don’t upgrade, your fire alarm monitoring system may stop sending signals once the 3G sunset occurs. This will result in a lack of monitoring, putting your property at greater risk in the event of an emergency.
To avoid this, it’s important to upgrade as soon as possible.
What You Should Do Next
If you haven’t heard from FMC about upgrading your system, or if you’re unsure whether your alarm uses a 3G communicator, contact us today. We’ll help you make sure your system is ready for the Rogers 3G network sunset.
Contact Fire Monitoring Canada

Schedule your upgrade and ensure your system continues to protect your property. At Fire Monitoring Canada, we specialize in fire alarm system installation, inspection, and monitoring services to keep your property safe and compliant with local regulations.
Call us at 1 800 263 2534, email fminfo@fire-monitoring.com, or fill out the contact form below.