Add or Remove User Code on DSC Power Series Neo

Today, we’ll look at how to add and remove users’ access codes on a DSC Power Series Neo security alarm monitoring panel.  This is applicable if you use your system at home or for your business or commercial security alarm system.  You may need to add or remove users access codes on the keypad on your system from time-to-time as people are hired into your business, as keyholders change, due to changes to cleaning or maintenance staff or many other reasons. Here are step-by-step instructions on how add or remove users’ Access Codes using the keypad on your DSC Power Series Neo security alarm panel:

How to Add or Remove a User Code on a DSC Power Series Neo Security Alarm Panel

Add an Access Code

• Press the * button followed by 5
• Enter your system’s master code (If you do not know your system’s master code, call FMC’s Service Department)
• The “Armed” light will illuminate on the keypad, and the “program” or “Syste Indicator” light will begin to flash.
• Select the two digit users code to program (the system has space for 32 users, so for user # 2, enter 0, 2).
• If you have a Full Message LCD Keypad (PK5500), use the < or > keys to scroll to the user you wish to program and press *
• Using the number keys, enter the four-digit Access Code (ie: 1, 2, 3, 4).
• When programming is complete, you can enter another 2 digit code to program another code, or Press# to exit

Remove an Access Code

• Press the * button followed by 5
• Enter your system’s master code (If you do not know your system’s master code, call FMC’s Service Department)
• The “Armed” light will illuminate on the keypad, and the “program” or “System Indicator” light will begin to flash.
• Select the two digit users code to program (the system has space for 32 users, so for user # 2, enter 0, 2).
• If you have a Full Message LCD Keypad (PK5500), use the < or > keys to scroll to the user you wish to program and press *
• With the user selected press *. This will delete the code.
• Press # to exit Programming
• You’re done!

*FMC recommends keeps a record of which people are assigned to each 2-Digit User Slot.

Contact Us

For over 30 years, Fire Monitoring of Canada Inc. (FMC) has been a leader in the monitoring of fire alarm and intrusion alarm systems.  If you would like to learn about alarm monitoring and the benefits it can provide for your facility, please call 1 888 789 FIRE (3473), email fminfo@fire-monitoring.com, or fill out the contact form below.